Cathay Pacific Cargo Tracking
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Cathay Cargo Customer Service
| City | Bangalore |
| Contact Number | +91 80 6678 4320 / 4321 |
| [email protected] | |
| Head Office | Unit No-14, Plot no-C-05L, WFS Cargo Terminal, Bengaluru International Airport Devanahalli, Bangalore |
Main Website Link: https://www.cathaycargo.com/en-us/
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Cathay Pacific Cargo India
It is a leading air cargo service provider committed to delivering excellence in handling a diverse range of shipments, from temperature-sensitive vaccines to champion horses. With a dedicated team of professionals and innovative air cargo solutions, It ensures efficient, reliable, and secure transportation of cargo worldwide.
Its team of dedicated professionals possesses a can-do spirit, tirelessly working to uphold its reputation as one of the world’s premier air cargo service brands. Leveraging a vast fleet of over 200 aircraft and an expanding route network, it ensures the swift and secure transportation of goods, ranging from temperature-sensitive pharmaceuticals to live animals and urgent courier deliveries.
Its innovative approach to air cargo solutions, coupled with advanced technology and a customer-centric mindset, enables it to provide tailored services that exceed expectations. With a focus on continuous improvement and a commitment to environmental sustainability, it continues to set industry benchmarks while delivering value-added services that make a positive impact on the world.
Vision and Mission
- To be recognized as one of the world’s greatest air cargo service brands, known for our unwavering dedication, expertise, and reliability in handling every shipment.
- To provide tailored cargo services that exceed customer expectations in terms of efficiency, reliability, and professionalism.
- To continuously invest in innovative air cargo solutions, leveraging advanced technology to enhance tracking, handling, and customer service.
- To maintain a professional and insightful team, offering extensive experience and expertise to ensure the most fitting air cargo solutions for their customers’ diverse needs.
- Prioritizing customer satisfaction and tailoring services to meet individual needs and preferences.
- Striving to exceed customer expectations through personalized solutions, efficient handling, and timely delivery.
- Ensuring the highest standards of safety and compliance with regulatory requirements.
- Implementing stringent security measures and adhering to industry best practices to safeguard cargo integrity and security.
- Committing to environmental sustainability by minimizing carbon emissions and promoting eco-friendly practices.
- Investing in technologies and initiatives that reduce the company’s carbon footprint and contribute to a greener future.
- Fostering seamless global connectivity by expanding route networks and strengthening partnerships with international carriers.
- Facilitating efficient and reliable transportation of cargo to destinations worldwide, ensuring connectivity to even the most remote locations.
Cathay Pacific Services
Priority
- Offering priority handling for urgent shipments, ensuring timely delivery with utmost care and efficiency.
Pharma
- Specialized handling of pharmaceutical shipments, ensuring temperature control and adherence to regulatory requirements.
- Efficient handling of mail shipments, providing reliable delivery for postal and courier services.
Dangerous Goods
- Expert handling of hazardous materials, ensuring compliance with safety regulations and secure transportation.
Expert
- Tailored solutions for complex cargo requirements, leveraging our team’s expertise to provide customized transportation solutions.
Secure
- Secure handling and transportation of valuable cargo, offering enhanced security measures for peace of mind.
Fresh
- Specialized handling for perishable goods, maintaining temperature control and freshness throughout the transportation process.
Live Animal
- Careful handling and transportation of live animals, ensuring their safety, comfort, and well-being during transit.
Courier
- Reliable courier services for urgent document and small parcel shipments, ensuring timely and secure delivery.
Value-Adding Services
Ultra Track
- Enhanced 24-hour tracking and monitoring system for real-time visibility and control over shipments.
Click & Ship
- Online platform for cargo space booking, providing convenient and efficient booking options for customers.
FAQs
It handles a diverse range of shipments, including pharmaceuticals, mail, dangerous goods, perishable goods, live animals, and courier services.
It implements stringent security measures and adheres to regulatory requirements to ensure the safety and security of all shipments.
Yes, it provides specialized handling for temperature-sensitive cargo, such as pharmaceuticals and perishable goods, ensuring temperature control throughout the transportation process.
Customers can track their shipments using the Ultra Track system, which provides enhanced 24-hour tracking and monitoring for real-time visibility and control.
Yes, it offers online booking options through the Click & Ship platform, providing customers with convenient and efficient booking options for cargo space.
It distinguishes itself through its unwavering dedication, expertise, and reliability in handling every shipment, as well as its commitment to innovation and customer service excellence.