RCPL Logistics Transport Tracking

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RCPL Customer Care Number

City	NEW DELHI
Contact Number	+91-11-43922222
Email Address	[email protected]
Head Office	B – 151, OKHLA INDUSTRIAL AREA PHASE -I, NEW DELHI 110020

Main Website Link: https://www.rcpl.net.in/

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RCPL Logistics Courier India

Regional Cargo Pvt. Ltd is a leading provider of multi-modal logistics solutions, dedicated to delivering cargo safely and on time for the past 20 years. With a commitment to excellence, it has established itself as a key player in the logistics industry, offering comprehensive services across the nation. It boasts an extensive network of 55 branches strategically located nationwide, serving over 100 delivery destinations. 

This expansive reach, coupled with a daily handling capacity exceeding 230 tons, underscores its position as one of the fastest-growing logistics providers in the country. One of its core strengths lies in its ability to offer complete logistics solutions, leveraging its multi-modal approach. By integrating air, train, and surface express services, it optimizes delivery schedules to ensure efficiency and reliability. 

Its dedication to customer satisfaction is evident through its emphasis on timely and secure cargo delivery, supported by a team of over 400 industry professionals. Under the dynamic leadership of Mr. Manish Gupta, the Managing Director, it has experienced remarkable growth and brand rejuvenation. 

Mr. Gupta’s strategic vision has propelled it to achieve significant milestones and earn the trust and satisfaction of its customers. With a steadfast commitment to placing customer satisfaction first, it continues to innovate and expand its services, setting new standards in the logistics sector and solidifying its position as a preferred choice for businesses seeking reliable and responsive logistics solutions.

Services

Air Cargo Services

• Efficient and reliable air freight services.
• Network of dedicated customer relationship management (CRM) teams and offices at major airports.
• Arrangements with all airlines for cargo transportation.
• Delivery schedule commitment of 24 to 48 hours for air cargo.
• Fully comprehensive package based on customer needs analysis.
• Transparent cost structure with upfront quoting of charges.
• Dedicated to high business ethics and 100% customer satisfaction.

Train Cargo Services

• Economical and efficient train freight services.
• Separate train hubs at each station to avoid cargo mix-ups.
• Operational handling units at train stations operating 24/7.
• Tie-ups with SLR/VPU coaches in express trains for cargo transportation.
• Customized premium train cargo space is available.
• Comprehensive package based on customer requirements.
• Emphasis on on-time delivery and excellent customer service.

Surface Express Cargo Services

• Reliable and efficient surface express cargo services.
• Utilization of Hub and Spoke system for cargo distribution.
• Pan India coverage for cargo delivery.
• Comprehensive range of fast, efficient, and express transport services.
• Fully comprehensive package based on customer needs analysis.
• Emphasis on safety, security, and on-time delivery.

Warehousing Services

• Efficient and reliable warehousing services complementing freight operations.
• Strategically located warehouses ensure nationwide reach.
• Utilization of emerging technologies for efficient and safe warehouse operations.
• State-of-the-art facilities equipped with CCTV cameras for security.
• Extensive network of warehousing and distribution operations.
• Best-in-class processes and systems for cost-efficient distribution solutions.
• All-year-round warehousing solutions for production and storage needs.

Packaging Solutions

• Comprehensive packaging solutions for cargo safety.
• Utilization of a wide variety of packing solutions for different cargo types.
• Specialization in packaging fragile, sensitive, and heavy cargo.
• Use of appropriate size boxes and firm packaging materials.
• Value-added packaging services tailored to client requirements.
• Commitment to safe and secure delivery through proper packaging.
• Emphasis on client satisfaction and ensuring cargo integrity during transit.

Core Values of RCPL Logistics

CARE (Customers Are Everything)

• Dedication to prioritizing customer needs and satisfaction.
• Commitment to providing excellent service and support to customers.

PRIDE (Personal Responsibility In Delivering Excellence)

• Encouraging personal accountability and responsibility among employees.
• Commitment to delivering excellence in all aspects of operations.
• Upholding high standards of professionalism and quality.

RESPECT (Reliability, Ethics, Sensitivity, Perfection, Empowerment, Creativity, and Tradition)

• Demonstrating reliability in service delivery and operations.
• Upholding ethical business practices and principles.
• Being sensitive to customer needs and preferences.
• Striving for perfection in all processes and services.
• Empowering employees to contribute and excel.
• Encouraging creativity and innovation in problem-solving.
• Respecting and honouring traditions while adapting to modern practices.

Continuous Improvement and Innovation

• Striving to enhance operational efficiency and service quality through innovative solutions.
• Encouraging creativity and new ideas to address evolving customer demands and industry trends.

Community and Environmental Responsibility

• Implementing sustainable practices to minimize environmental impact.
• Contributing positively to the communities served by fostering partnerships and initiatives that benefit society.