TCI Express Courier Tracking

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TCI India Customer Care

City	Gurgaon
Contact Number	1800 2000 977
Email Address	[email protected]
Head Office	TCI House, 69, Institutional Area Sector-32, Gurgaon, Haryana, India – 122207

Main Website Link: https://www.tciexpress.in

Also Check: RCPL Logistics Transport Tracking

TCI Express Logistics India

Formerly known as TCI XPS is a prominent division of the Transport Corporation of India, established in 1996. Over the years, it has evolved into an independent entity known as Transport Corporation of India, now listed on the stock exchange of India. The company specializes in the express cargo segment, offering efficient and reliable logistics solutions with a primary focus on catering to the needs of the e-commerce industry. 

It is committed to providing time-definite delivery solutions tailored to the requirements of e-commerce businesses, ensuring timely and secure shipment deliveries. Employing a workforce of more than 2500 professionals across India, it operates a vast network comprising over 40,000 delivery points nationwide. This extensive reach and dedicated workforce enable it to be one of the leading delivery solutions providers in India. 

With a robust network and a team of dedicated professionals, It is well-positioned to handle the challenges of express logistics and serve a diverse range of customers, including prominent players in the e-commerce sector. Their mission drives them to continually enhance their operational capabilities, embrace sustainability, and maintain the highest standards of integrity and professionalism in all their endeavours.”

As a listed entity on the Indian stock exchange, it continues to innovate and expand its service offerings, leveraging its expertise and infrastructure to deliver value-driven logistics solutions to businesses and consumers across India. It is committed to upholding high standards of service excellence, reliability, and efficiency, ensuring that every shipment is handled with precision and delivered on time to meet customer expectations.

Services

Express Cargo Services 

• It specializes in providing rapid and efficient cargo delivery services. They prioritize speed and reliability, making them an ideal choice for businesses requiring timely shipments. Whether it’s documents, parcels, or bulk consignments, it ensures quick and secure transportation.

Nationwide Delivery Network

• It boasts an extensive network of over 800 branches and 40000+ delivery points spread across India. This wide coverage enables them to reach remote locations efficiently, offering door-to-door delivery services nationwide.

E-commerce Logistics Solutions

• It is known for its tailored logistics solutions catering specifically to the e-commerce industry. They offer streamlined processes for managing online orders, warehousing, and last-mile deliveries, optimizing supply chains for e-commerce businesses.

Time-Definite Delivery

• It understands the importance of time-sensitive deliveries, especially in the e-commerce sector. They provide guaranteed delivery timelines, allowing businesses and customers to track and receive their shipments promptly.

Customer Support 

• It places a strong emphasis on customer service. They offer multiple contact channels, including toll-free numbers (1800 2000 977), direct phone lines (+91 124 2384090 to +91 124 2384094), and email support ([email protected]). This accessibility ensures that customers can easily reach out for assistance regarding their shipments or queries.

Professional Workforce

• With a dedicated team of over 2500 professionals, it ensures operational efficiency and service excellence. Their staff is trained to handle logistics challenges effectively, contributing to the company’s reputation for reliability.

Branch Locator Tool

• Customers can use the official website to locate nearby branches and service points. This tool simplifies the process of finding the closest facility for drop-offs, pickups, or inquiries

Core Values of TCI Express

Customer-Centric Approach

• It prioritizes customer satisfaction by delivering reliable and timely services tailored to meet customer needs. They focus on understanding and exceeding customer expectations.

Integrity and Transparency

• The company upholds high standards of integrity and transparency in all business dealings. They believe in honesty, fairness, and accountability in their operations.

Innovation and Adaptability

• It emphasizes innovation and adaptability in response to evolving market dynamics and technological advancements. They continuously seek new ways to improve efficiency and service quality.

Employee Development

• It values its employees as a key asset. They promote a culture of learning, growth, and empowerment, fostering a motivated and skilled workforce.

Commitment to Quality

• It is committed to delivering high-quality services consistently. They adhere to strict quality standards and procedures to ensure operational excellence.

Social Responsibility

• They engage in responsible business practices and contribute to community development initiatives.

Safety and Compliance

• It places a strong emphasis on safety and compliance with regulatory requirements. They prioritize the well-being of their employees, customers, and the public.
• Its emphasis on express cargo services underscores its commitment to meeting the evolving demands of the logistics industry, particularly in the context of e-commerce growth and the need for efficient supply chain management.
• It stands out for its customer-centric approach and focus on providing seamless delivery experiences. They aim to build lasting relationships and be the preferred choice for all express logistics needs.