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Grand Speed Customer Service

CityMumbai
Contact Number022-49711253
Email[email protected]
Head OfficeShop no. 8, Gr. Floor, Sahar Road, Sant Kabir Nagar, Chakala, Opp. Suba International Hotel, Andheri East, Mumbai – 400099

Main Website Link: https://grandspeednetwork.com/

Also Check: Flight Despatch Courier Tracking

Grand Speed Courier Tracking

As of now, they are offering their types of assistance to Telecom Organizations, Banking and Protection, Drugs, Food Businesses, web based businesses, and Hardware Organizations in INDIA. It is known to give the most altered, quickest, committed, efficient and solid Homegrown freight administrations to its clients. 

They test Freight and Coordinated factors cooking more than 600 stations all over India with an organization of 60 workplaces spread out in different urban communities of the country. They are skilled in taking care of the messenger and freight burdens to your most extreme fulfillment with the convenience of innovation of track and following the framework and by taking care of by exceptionally experienced and gifted people. 

  • To become the leading provider of customized, efficient, and reliable domestic freight services in India.
  • To continuously expand our network and reach, ensuring seamless connectivity across the country.
  • To leverage technology and innovation to enhance the efficiency and effectiveness of their services.
  • To uphold the highest standards of professionalism, integrity, and customer satisfaction in all their operations.
  • To offer tailored solutions that meet the unique requirements of each client, ensuring maximum satisfaction.
  • To provide the fastest and most dedicated domestic freight services, setting benchmarks for the industry.
  • To build strong relationships with their clients, based on trust, transparency, and reliability.
  • To invest in their people, empowering them with the necessary skills and resources to deliver exceptional service.
  • To contribute positively to the growth and success of their clients’ businesses through their efficient logistics solutions.
  • To continuously innovate and adapt to changing market dynamics, staying ahead of the curve in the logistics industry.

Services

Surface Cargo Services

  • Full Truck Load (FTL) and Part Truck Load (PTL) options for flexibility in consignment quantity.
  • PTL allows customers to hire truck space as per their requirements, consolidating goods for multiple destinations.
  • FTL provides door-to-door service, loading the entire truck with goods of a single customer for direct delivery.

Train Cargo Services

  • Utilization of passenger trains for transporting goods, especially for smaller consignments.
  • Preferred for non-perishable goods due to cost-effectiveness and faster transit compared to traditional goods trains.
  • Timely door-to-door pick-up and delivery ensure customer satisfaction and retention.

Air Cargo Services

  • Fast transportation option for urgent or perishable goods, with same-day-delivery available for Metro cities.
  • Utilization of various airlines for efficient and timely delivery.
  • Route optimization and better availability of consignments through a network of airlines.

COD & ToPay Service

  • Logistics and transport services including Cash on Delivery (COD) and ToPay options for customer convenience.
  • Facilitates secure transactions and hassle-free payments for goods delivered.

Reverse Couriers

  • Provision of reverse courier services, allowing customers to return goods efficiently and conveniently.
  • Ensures seamless reverse logistics processes for customer satisfaction.

Warehousing Services

  • Own warehouse facility located in Mumbai for storage and distribution purposes.
  • Offers secure and efficient storage solutions for various types of goods.
  • Facilitates inventory management and order fulfillment for clients.

Customized Solutions

  • Dedicated customer service and support to address specific needs and concerns.
  • Continuous innovation and adaptation to evolving market demands and technologies.

FAQs

What information do you collect from customers, and how is it used?

It collects personal information such as name, address, email address, and IP address during the purchasing process or while browsing the store. This information is used for transactional purposes, including order fulfillment, delivery arrangements, and return processing. Additionally, with explicit consent, the company may send marketing emails and updates about new products or promotions to the provided email address.

What is the estimated shipping duration for domestic and international deliveries?

Domestic shipping typically takes 1 to 7 working days, while international shipping ranges from 1 to 15 working days.

Can customers track their shipments?

Yes, customers can track their shipments in real-time using the provided tracking information, enhancing transparency and allowing them to anticipate delivery.

Is there a specific process to request a refund, and how can customers initiate it?

Customers can request a refund by contacting its customer support team through the provided contact channels, such as email or phone. They should provide detailed information regarding the reason for the refund request, along with any relevant documentation or evidence to support their claim. The request will then be reviewed by the management for consideration.

Are there any non-refundable fees or charges associated with refund processing?

It may deduct any applicable fees or charges from the refund amount, such as administrative fees or transaction processing fees, depending on the circumstances of the refund request. These deductions will be communicated to the customer transparently before processing the refund.