Air Vistara Cargo Tracking

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Customer Service

CityGurugram
Contact Number+91 9289228888
Email[email protected]
Head OfficeIntelligent Edge, Tower A, 9th and 10th Floor, South Peripheral Road, Sector – 72, Gurugram, Haryana – 122101

Main Website Link: https://www.airvistara.com/in/en

Also Check: Blowhorn Logistics Courier Tracking

Vistara Cargo Tracking

Vistara Cargo is one of India’s driving freight administrations in the carrier business that uses a devoted, current armada of Boeing and Airbus aeroplanes. It utilizes Freight The Executives Framework (CMS), a cutting edge innovation for Freight Deals and Functional purposes, and is accessible nonstop. This CMS framework can speak with Customs utilizing Electronic Information Exchange (EDI). 

They likewise furnish a start to finish arrangement with precision and accessibility of constant data relating to the booking, acknowledgement, stowage, dealing with, carriage, parcel, conveyance, and significantly more. With an armada size of 50+ aeroplanes, They have an enormous freight limit accessible to convey shipments to 40+ objections to and from India. 

This is notwithstanding web based shipping places where they have collaborated with different shipping organizations overall to ship freight securely. It operates around the clock, indicating a commitment to providing continuous and reliable freight services to meet the demands of its customers.

With a modern fleet comprising Boeing and Airbus aircraft, the company utilizes cutting-edge technology, including a sophisticated Freight Management System (CMS) that enables seamless communication with Customs through Electronic Data Exchange (EDI).

Vision And Mission

World-Renowned Cargo Airline

  • Aspires to achieve global recognition as a leading cargo airline.

Choice of Customers

  • Aims to be the preferred and chosen cargo airline for customers.

Esteemed for Exceptional Customer Service

  • Strives for a reputation built on exceptional and customer-centric service.

Global Full-Service Cargo Airline

  • Aims to operate as a comprehensive cargo airline with a global presence.

Commitment to Safety and Reliability

  • Dedicated to providing customers with a service that is safe, reliable, and consistently of the highest quality.

Pride in Service Delivery

  • A commitment to delivering services with pride, reflecting a strong sense of ownership and dedication.

Air Vistara Services

General Cargo Services

  • Covers a wide range of items, including electronic/machinery parts, consolidations, ready-made garments, pharma, and personal items.
  • Dedicated email IDs for bookings, quotations, and support.

Valuables

  • Specialized high-value cargo services for items such as gold, bullion, silver, diamonds, platinum, currency, and stones.
  • 24*7 surveillance in storage rooms, with a dedicated team monitoring and escorting all shipments.

Perishables

  • Shorter acceptance time for expedited and fresh delivery.

Fragile Items

  • Specialized handling and transportation of delicate items requiring meticulous care.

Vulnerable Cargo

  • Ensures secure transportation of precious goods.
  • Features transportation in sealed containers, timely physical inspections, high-level protection, and separate storage in secured areas.
  • Offers seamless traceability and monitoring throughout the transportation process.

UKFast

  • Dedicated service for swift cargo delivery with top priority for upliftment.
  • Guarantees prioritization for UKFast shipments, surpassing other cargo types.
  • Cut-off time for acceptance remains at D-150 minutes, with no guaranteed early delivery before A+120 minutes.

Special Load

  • Acceptance of various special cargo types, including Human Remains, Heavy Cargo, Outsized Cargo, Freight attached Consignments (FAC), Postal Mail, Company Stores, Cremated ashes, Port to Port service, and Dangerous Goods.

FAQs

Is it possible to transport my pet (AVI) via this company?

It does not provide services for carrying pets.

What is the designated pick-up location for my shipment?

Authorized representatives need an authorization letter and a valid govt. ID.

What do they do in case my shipment goes missing or is lost?

If untraced after 21 days, a short landing certificate is issued for missing or lost shipments.

What happens in case the contents of my shipment are lost?

It is accepted based on “said-to-contain” and weight. Any shortage must be reported during delivery. Weight loss is determined using the entire shipment’s weight.

What happens in case there is visible damage to the inner contents of my shipment?

It is crucial to inform the carrier about any visible damage immediately upon delivery to address the issue.