Concor India Container Tracking
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Concor Customer Service
| City | New Delhi |
| Contact Number | 91-11-41673093, 49512150/60 |
| [email protected] | |
| Head Office | CONCOR Bhawan, C-3, Mathura Road, Opposite Apollo HospitalNew Delhi – 110 076 |
Main Website Link: https://concorindia.co.in/
Also Check: Akash Ganga Courier Tracking
ConCor India Delivery Tracking
The mission of the Organization is to join its local area accomplices and partners to make CONCOR an Organization of remarkable quality. To give responsive, financially savvy, proficient and solid coordinated factors answers for its clients through collaboration with local area accomplices and guaranteeing productivity and development.
The Company aims to collaborate closely with community partners and stakeholders. This suggests a commitment to building strong relationships with other entities in its operating environment, fostering collaboration and mutual support. To be the best option for its clients, the Organization remains solidly dedicated to its social obligation and demonstrates the deserving of trust in it.
Collaboration and synergy with community partners are highlighted, indicating that the Company recognizes the importance of working together with other entities to achieve common goals. This could involve partnerships with suppliers, local businesses, or other organizations in the logistics ecosystem.
Vision and Mission
- To become a Company of outstanding quality.
- To be the first choice for customers.
- To be a recognized leader in the logistics industry.
- To be a socially responsible corporate entity.
- To set standards for excellence in services.
- Join community partners and stakeholders to achieve outstanding quality.
- Provide responsive, cost-effective, efficient, and reliable logistics solutions.
- Ensure profitability and growth through synergy with community partners.
- Be customer-focused, performance-driven, and result-oriented.
- Maximize productive resource utilization and deliver high-quality services.
- Constantly seek new and better ways to provide innovative services.
- Set measurable performance goals to support organizational objectives.
- Work as a professional, competent, and dedicated team for excellence.
- Follow the highest standards of business ethics and add social value to the community.
- Maintain absolute integrity, honesty, transparency, and fair-play in all dealings.
Concor India Services
Multimodal Transport Logistics
- Develops modern multimodal transport logistics and infrastructure.
- Supports the country’s growing international trade.
Inland Container Depots (ICDs) and Port Side Container Terminals (PSCTs)
- Took over seven Inland Container Depots from Indian Railways.
- Currently operates a total of 42 Exim Terminals (Rail/Road linked ICDs and PSCTs).
- Additional terminals are in the pipeline.
Container Train Services
- Runs regular container trains between ports and CONCOR’s terminals in the hinterland.
- Aims to decongest ports and facilitate higher turnover.
Rolling Stock and Container Handling Equipment
- Introduced state-of-the-art rolling stock for long lead export and import special trains.
- Deployed high-speed flat wagons and BCS wagons for heavy cargo movement.
- Owns Reach Stackers, Rail Tyre Gantry Cranes/Rail Mounted Gantry Cranes, and Reefer Packs.
EXIM Warehousing
- Offers approximately 3,98,662 sq. meters of EXIM warehousing space.
- Provides facilities for bonded cargo, multi-stacking, consolidation of LCL cargo, etc.
- Plans to introduce value-added services like Palletisation/Fumigation, Repacking/Strapping.
Domestic Cargo Services
- Began transporting domestic cargo in 1991.
- Focuses on containerizing piecemeal cargo for comprehensive door-to-door intermodal service.
- Uses standard 20ft containers and various speciality containers for different cargo types.
CONTRACT Services
- Runs a series of point-to-point scheduled trains under CONTRACK services.
- Forms part of a wider hub-spoke strategy, consolidating cargo at major hub terminals.
Business Associates (BA) Program
- Offers growth opportunities to freight forwarders/transport companies through the Business Associates program.
- Integrates services with it to enhance competitiveness in a globalized economy.
Value-Added Services
- Offers transit warehousing for import-export cargo.
- Provides bonded warehousing to store import cargo and defer duty payments.
- Operates air cargo complexes at some terminals.
- Consolidates LCL cargoes.
- Manages reefer movements.
Customization and Flexibility
- Plans to be more flexible in pricing services.
- Aims to reduce the empty return ratio (ERR) for more competitive pricing.
- Customizes services and assets (containers, terminals, warehouses, wagons) to customer requirements.
FAQs of Concor Logistics
The locations of its container terminals, along with facility details and services provided, can be found in the ‘Terminal Network’ sub-section under the ‘Facilities & Services’ section on the it’s website.
Contact details for key officials can be found in the ‘Company Directory’ sub-section under the ‘Contact Us’ section on its website. They can be reached by post, phone, or e-mail.
The details of the financial and physical performance of this company for the last 16 years are available in the Annual Reports of the company, which can be found in the ‘Annual Reports’ sub-section under the Financial Section on its website.
Yes, the chart of the management structure is available on its website.
Public grievances can be filed using the ‘Online Public Grievance Lodging and Monitoring System,’ the link for which is available on the homepage of its website.
Information about tenders floated and auctions carried out by it can be found in the ‘Tender/Auction’ section available on the homepage of its website.