Ethiopian Airlines Cargo Tracking

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Ethiopian Airlines Contact Number

City	New Delhi
Contact Number	+251 11 617 9900 / +91-9818422663/9873450313
Email Address	[email protected]
Head Office	124 FF, Satya Niketan, New Delhi – 110 021

Main Website Link: https://www.ethiopianairlines.com/

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Ethiopian Cargo & Logistics Services

This company, through its Cargo & Logistics Services division, stands as a pioneering force in Africa’s air cargo industry and holds a significant global presence. With a robust network encompassing over 125 international destinations across Africa, the Middle East, Asia, Europe, and the Americas, It is recognized as Africa’s largest cargo network operator. 

It boasts a cutting-edge cargo terminal, the largest on the continent, equipped with state-of-the-art technology to ensure efficient and automated cargo operations. In the 2020/2021 fiscal year, it uplifted an impressive 750,000 tons of cargo, showcasing its capability as a major global cargo carrier. 

The airline operates a fleet of 12 dedicated freighters, including Boeing B777-200LRF and Boeing B737-800F aircraft, along with repurposed passenger aircraft that have been converted to boost cargo capacity. Notably, it reconfigured 25 of its passenger planes into Preighter fleets, underscoring its agility and responsiveness in meeting market demands, especially during times of critical need. 

It places a strong emphasis on innovation and technology adoption to enhance its freight services. By leveraging the latest Cargo IT systems and aviation technologies, including 100% e-AWB (electronic Air Waybill) from its main hub in Addis Ababa, the airline ensures streamlined and efficient operations. 

As the company strides towards its ambitious Vision 2035, building on the successes achieved under Vision 2025 ahead of schedule, it remains committed to providing customers with reliable, safe, and cutting-edge cargo solutions that facilitate global trade and connectivity.

Ethiopian Airlines Services

Airport-to-Airport Freight Services

• Operates to 127 destinations globally on freighter and passenger services.
• Arranges connection flights through interline partners to expand coverage.

Dedicated Cargo Charter/Lease Services

• Provides air freight for special shipments like live animals, pharmaceuticals, and dangerous goods.
• Utilizes a fleet of dedicated freighters including B777-200LRF and B737-800BCF.
• Converted passenger aircraft during the COVID-19 pandemic to support relief efforts.

Mail & Courier Service

• Tailor-made product for uplift of Post Office mail and courier items.
• Late cut-off times for acceptance and expedited delivery.
• Dedicated handling team, 24-hour customer support, and all-inclusive rates.

Cargo Express Services

• Offers express transportation of time-sensitive cargo from airport to airport.
• Guarantees the highest speed and priority handling.
• Provides immediate space confirmation and extended consignment acceptance times.

Specialized Cargo Handling

• Dedicated services for live animals, perishables, and valuable cargo.
• State-of-the-art cargo terminal with a capacity of about 1 million tons per annum.

Global Network

• Extensive network covering 127 international destinations, including 57 freighter destinations and more offline destinations.
• Reliable and cost-efficient charter services with modern aircraft fleet.

Customer Benefits

• Reliable, efficient, and cost-effective solutions for global cargo transportation.
• State-of-the-art facilities and advanced technology to ensure safe and secure cargo operations.

Core Value

Social Responsibility

• It is committed to positively contributing to socio-economic development, not only in Ethiopia but also in the countries it serves. The company believes in giving back to the community through initiatives focused on health, education, environmental sustainability, and sports.

Community Engagement

• The company actively engages with communities by supporting local schools, charitable organizations, and initiatives aimed at improving the lives of vulnerable groups such as children and the elderly. This engagement reflects a dedication to strengthening communities and fostering inclusive development.

Ethical Leadership

• It demonstrates ethical leadership by prioritizing corporate social responsibility as an integral part of its business operations. The company’s commitment to ethical practices and community engagement aligns with its mission to contribute positively to society and make a meaningful difference in the world.

Innovation and Adaptability

• As a forward-thinking organization, it emphasizes innovation and adaptability. This is evident in its response to crises like the COVID-19 pandemic, where the company played a critical role in delivering essential medical supplies and supporting humanitarian efforts across Africa.

Customer Focus

• It is dedicated to providing safe, reliable, and customer-focused air cargo, courier, and mail transport services. The company’s core values emphasize a market-driven approach that prioritizes customer satisfaction and responsiveness to evolving market demands.

Safety and Reliability

• It prioritizes safety and reliability in all aspects of its operations. The company upholds stringent safety standards and procedures to ensure the secure transportation of cargo and the well-being of its employees and customers. Reliability is fundamental to building trust with stakeholders and delivering consistent, high-quality services.