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Customer Care Number
| Phone Number | +91 738 788 7750 |
| Email Address | [email protected] |
| Head Office | 46 Saki Vihar Road, Saki Naka, Andheri East, Mumbai – 400072 |
| Main Website Link | https://www.flomattress.com/ |
| Also Check | Foxtale Products Order Tracking |
Flo Mattress
After nearly a decade supplying luxury hotels, the founders noticed a recurring pattern among guests. Many who slept on their products called later, asking where they could buy the same mattress. Distribution costs, however, pushed prices beyond reach for younger households. The contradiction of inaccessible good sleep during critical life years shaped their thinking. Observing global direct-to-consumer brands, they recognized the potential of internet-led distribution in India.
Combining this with deep product knowledge, the team introduced affordable yet premium sleep solutions. Their veterans had already supplied mattresses to actors, industrialists, and leading hospitality chains. Years of testing over 130 foam variations resulted in a design prioritizing durability and comfort. Rather than adding unnecessary layers, the company emphasized fewer but higher-quality components. Fabric choices reflected the same philosophy, with reversible sides made from identical premium materials.
The aim stayed clear: balance affordability with uncompromised quality. Verified customer experiences strengthened this approach, with over 30,000 photo and video reviews available. In an era dominated by fake ratings, authentic testimonials offered rare credibility. Practical needs also shaped their offering, including solutions for moving mattresses into walk-up apartments.
Traditional distribution, weighed down by intermediaries, stood in sharp contrast to their direct model. Product design connected directly to lifestyle outcomes, from improved rest to heightened productivity. Their background in luxury hospitality underscored both quality standards and customer expectations. Strategic focus revolved around authenticity, transparent communication, and functional product development. The transition from B2B expertise to consumer-focused operations reflected both timing and opportunity.