Gojavas Courier Tracking
Enter your Tracking Number and click the button
Enter Your Gojavas Courier Tracking Number and Get Online Delivery Information. Real-Time Monitoring Service.
Gojavas Customer Service
| City | Gurugram |
| Contact Number | +91 124 405 8628 |
| [email protected] | |
| Head Office | 1101, Tower A, Spaze I Tech Park, Sector 49, Sohna Road, Gurugram, Haryana – 122018 |
Main Website Link: http://gojavas.com/
Also Check: Holisol Logistics Tracking
Gojavas Logistics Transport Tracking
Founded in 2013, it set out with a clear vision of establishing itself as a frontrunner in delivering reliable and time-bound logistics and supply-chain solutions in India. With an unwavering commitment to excellence, the company rapidly rose through the ranks, fueled by its expansive network reach, cutting-edge technology platform, and hands-on approach.
The company’s motto, “Delivering a million smiles,” epitomizes its customer-centric ethos. Placing customers at the heart of every decision, it ensures exceptional value delivery to its clients, earning its reputation as the preferred logistics partner for renowned brands across India.
The team at Gojavas boasts a wealth of experience, with over half a century of cumulative expertise spanning e-commerce, traditional logistics, new age logistics, and supply-chain management. Rooted in the e-commerce landscape, the team’s profound understanding of operational intricacies equips them to navigate the dynamic e-commerce industry seamlessly.
Upholding a customer-first philosophy, every member of their team embodies the role of a Chief Delivery Officer (CDO), ensuring a relentless focus on delivering unparalleled service.
Vision And Mission
Industry Leadership
- It aspires to emerge as a leader in the logistics and supply-chain industry, setting benchmarks for reliability and timeliness.
Customer Centricity
- The company aims to keep customers at the forefront of its operations, continually striving to exceed their expectations and deliver smiles.
Growth and Expansion
- It envisions continuous growth and expansion, leveraging its technology platform and hands-on approach to serve an ever-expanding clientele.
Customer Satisfaction
- It is committed to ensuring customer satisfaction by providing reliable, time-bound logistics and supply-chain solutions.
Innovation
- The company endeavors to leverage state-of-the-art technology and innovative approaches to enhance efficiency and service quality.
Partner Collaboration
- It seeks to forge strong partnerships with its clients and stakeholders, fostering mutual growth and success.
Operational Excellence
- The company is dedicated to achieving operational excellence in all facets of its business, from order fulfillment to last-mile delivery.
Employee Empowerment
- It aims to empower its employees by fostering a culture of learning, growth, and accountability, enabling them to deliver exceptional value to customers.
Gojavas Courier Services
GoFill, Fulfillment Services
- Utilizes a modern 50,000 sq ft. warehouse for efficient fulfillment services.
- Manages all aspects of order fulfillment, including inventory management, packaging, logistics, and tracking.
- Allows clients to concentrate on their core business while GoFill handles order fulfillment.
Go48, Cash on Delivery
- Employs state-of-the-art android-based technology for quick cash deposit within 48 hours of collection.
- Field executives equipped with mobile swipe devices for accepting credit cards, debit cards, etc.
- Provides daily reconciliation reports and other metrics for transparent tracking of capital, reducing working capital requirement for clients.
GoOpen, Open Delivery
- Pioneers the ‘Try and Buy’ delivery concept in India’s logistics industry.
- Professionally trained field executives offer customers the flexibility to try lifestyle products before purchasing.
- Enables instant returns, either complete or partial, to enhance customer satisfaction and Net Promoter Score (NPS).
GoRupiah, Instant Cash Refund
- Addresses the challenge of returns in the e-commerce industry with GoRupiah.
- Offers customers instant cash refunds for their returns, with quality checks conducted at their doorstep.
- Ensures a commitment to customer service by providing hassle-free returns and instant refunds.
GoTrack, Real-time Tracking
- Introduces GoTrack, an industry-first real-time tracking initiative.
- Allows customers to track their shipments in real-time on Google Maps, providing details of the delivery vehicle and agent.
- Reduces customer care calls by providing transparent and real-time information, leading to increased customer satisfaction.
FAQs of Gojavas Courier Tracking India
They strive for same-day delivery, but exact times can’t be guaranteed due to multiple shipments. Their field executive will call before delivery.
For safety reasons, they don’t share direct contact details. You can reach their customer care center for assistance.
Their local branches have limited phone lines, so it’s best to contact their customer care center for support.
Their field executive will call if they face difficulties finding your address or if it requires authorization to enter.
Please refer to their provided glossary for explanations on various shipment statuses.
Deliveries are attempted until 8 pm for homes and 6 pm for offices, with exceptions possible.
This might be due to a typing error or if the physical shipment hasn’t been handed over to them yet.
Real-time tracking allows you to monitor your shipment’s movement and the field executive’s details on Google Maps.
Yes, they do offer delivery services on Sundays.
You can reach their customer care team at 0124-4405730 from Monday to Sunday, 8 AM to 8:30 PM.