ICS Tracking

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Customer Service

Phone Number	1-888-427-8729
Email Address	[email protected]
Address	201 Westcreek Blvd, Suite 102, Brampton, Ontario L6T 0G8, Canada
Main Website	https://www.icscourier.ca/default.aspx
Also Track	LATAM Cargo Tracking

About ICS Courier

Company was established in 1978 in Canada. It has grown into a leading B2B and B2C courier provider serving Canadian businesses. The company employs just over 1,000 dedicated staff. Company is a subsidiary of TFI International, Canada’s leading transportation and logistics group. This relationship provides the company with economies of scale and complementary services across the TFI network.

Internally, Company operates through fixed daily routes. Drivers arrive at client locations at the same time each day, supporting reliable delivery planning. Packages are manually handled and moved by hand to reduce damage rates. Route optimisation software reduces emissions by accounting for traffic and weather conditions. The company also operates Ford E-Transit electric vehicles and propane-fuelled vehicles as part of its environmental commitment.

Company is supported through state-of-the-art tracking capabilities built into their platform. Customers can use their tracking number to monitor shipments at each stage of transit. The system covers both B2B and B2C deliveries across Canada. Tracking data updates throughout the delivery journey, giving businesses and individuals clear visibility without contacting customer service directly.

Company functions as a direct courier operator rather than a third-party logistics aggregator. It manages its own driver network, fixed routes, and fleet infrastructure. All shipping materials used by the company are 100% recyclable. Its supply chain role covers pickup, manual handling, and final delivery for time-sensitive business and consumer shipments across Canada.