MICT Transport Container Tracking

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MICT Customer Service

CityManila
Contact Number+63 (2) 8245-4101, 8267, 8269, 8298
Email Address[email protected]
Head OfficeMICT South Access Road, Port of Manila, 1012 Manila, Philippines

Main Website Link:https://www.mict.com.ph/

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Manila International Container Terminal

The Manila International Container Terminal is deeply committed to upholding the highest quality standards as well as environmental sustainability, workplace health and safety, and both. Directed by an unmistakable vision, the association consistently efforts to improve its tasks to support current and dynamic compartment terminal administrations. The foundation of their purpose is their core values of respect, trust, collaboration, tenacity, and passion, which guide their interactions with partners, communities, and employees worldwide.

Their LIFT guideline highlights this responsibility by zeroing in on administration in labour supply advancement, mechanical headways, process enhancements, and updating terminal framework and hardware. It can provide world-class port operations with a focus on health, safety, and exceptional customer experiences thanks to this comprehensive strategy. Its operations are supported by stringent general health and safety regulations, which guarantee the safety of the terminal’s staff and visitors. The unapproved section is disallowed, and fundamental individual defensive gear should constantly be worn. 

The hard work and dedication of its employees have helped the parent company, become known as the largest independent terminal operator in the world. The company cares about its employees and makes investments in their well-being, career advancement, and a stimulating work environment. Throughout recent many years, it has extended its tasks across six landmasses, driven by a guarantee to manageable strategic policies and local area commitment.

MICT Container Services

Track and Trace (ICTSI App)

  • The app allows users to monitor the status of their shipments in real time, enhancing visibility and control over cargo movements.

Vessel Berthing Schedule

  • It provides detailed schedules of vessel arrivals and departures, ensuring efficient planning and coordination for shipping companies and port users.
  • A surveillance system that enhances security within the terminal by monitoring activities and ensuring the safety of personnel and cargo.

Advisories

  • Regular updates and announcements regarding port operations, procedural changes, and other important information relevant to stakeholders.

Port Procedures

  • Comprehensive guidelines and protocols that outline the processes for handling cargo, ensuring smooth and efficient terminal operations.

Port Tour Request

  • It offers guided tours of the port facilities, providing insights into terminal operations and infrastructure to interested parties.

Billing Services

  • Efficient and transparent billing processes for port services, including detailed invoicing and payment options for customers.

Mobile App

  • A multifunctional app that integrates various services such as track and trace, billing, advisories, and more, providing a convenient digital interface for users.

Quality Management

  • Commitment to maintaining international standards of quality in all aspects of terminal operations, ensuring high service levels.

Environmental Stewardship

  • Initiatives and practices aimed at minimizing environmental impact, and promoting sustainability within port operations.

Cargo Handling Equipment

  • Investment in advanced cargo handling equipment to improve efficiency and reliability in loading and unloading operations.

Manpower Development

  • Continuous training and development programs for employees to enhance their skills and knowledge, fostering a capable and motivated workforce.

Collaborative Stakeholder Relationships

  • Active engagement with employees, contractors, customers, and communities to build strong, cooperative relationships.

Regulatory Compliance

  • Ensuring all operations comply with local, national, and international regulatory and statutory requirements, maintaining legal and operational standards.