Privacy Policy

Last Updated: May 11, 2026

Introduction

Trackings.in is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and tracking services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

1.1 Information You Provide

  • Tracking Numbers: When you enter a tracking number to search for shipment information
  • Contact Information: Email address if you contact us through our contact form
  • Feedback: Any feedback, comments, or suggestions you provide

1.2 Automatically Collected Information

When you visit Trackings.in, we automatically collect:

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent on pages, click data
  • Cookies and Tracking Technologies: See our Cookie Policy below

1.3 Information We Do NOT Collect

  • We do NOT collect personal identification documents
  • We do NOT collect payment information (we don’t sell anything)
  • We do NOT collect shipping addresses from tracking queries
  • We do NOT store your tracking numbers permanently

2. How We Use Your Information

We use the information we collect to:

2.1 Provide Services

  • Display tracking information by querying courier company websites/APIs
  • Process your tracking requests
  • Improve user experience and website functionality

2.2 Analytics and Improvement

  • Analyze website traffic and user behavior
  • Identify popular courier companies and tracking patterns
  • Optimize website performance and speed
  • Fix technical issues and bugs

2.3 Communication

  • Respond to your inquiries and support requests
  • Send important service updates (if you opt-in)
  • Notify you of changes to our policies

2.4 Legal Compliance

  • Comply with legal obligations
  • Protect against fraud and abuse
  • Enforce our Terms of Service

3. How We Share Your Information

3.1 With Courier Companies

When you search for a tracking number, we query the respective courier company’s public website or API. This may involve:

  • Sending the tracking number to the courier’s server
  • Receiving publicly available tracking data in return

Important: We do NOT share your personal information with courier companies. Only the tracking number itself is transmitted to retrieve public tracking data.

3.2 Service Providers

We may share information with third-party service providers who assist us:

  • Hosting Providers: To host our website and servers
  • Analytics Services: Google Analytics or similar (anonymized data)
  • Email Services: To respond to your inquiries

These providers are contractually obligated to protect your data and use it only for specified purposes.

3.3 Legal Requirements

We may disclose information if required by law or in response to:

  • Court orders or legal processes
  • Government or regulatory requests
  • Protection of our rights or safety
  • Prevention of fraud or illegal activity

3.4 We Do NOT:

  • Sell your personal information to third parties
  • Share your data with marketing companies
  • Provide your information to courier companies for marketing
  • Use your tracking queries for advertising purposes

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit websites.

4.2 Cookies We Use

Essential Cookies:

  • Required for website functionality
  • Remember your preferences and settings
  • Enable core features of the tracking service

Analytics Cookies:

  • Google Analytics (anonymized)
  • Track website usage and performance
  • Help us improve user experience

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

4.3 Third-Party Cookies

Some third-party services (like Google Analytics) may set their own cookies. We do not control these cookies. Please review their privacy policies:

5. Data Retention

5.1 Tracking Queries

  • Tracking numbers are NOT stored permanently in our database
  • We may temporarily cache tracking results (24-48 hours) to improve performance
  • Cached data is automatically deleted after expiration

5.2 Analytics Data

  • Website usage data is retained for up to 26 months (Google Analytics default)
  • Aggregated, anonymized data may be retained indefinitely for statistical purposes

5.3 Contact Information

  • Email correspondence is retained for support purposes
  • You can request deletion of your contact information at any time

6. Data Security

We implement reasonable security measures to protect your information:

  • Encryption: SSL/TLS encryption for data transmission
  • Access Controls: Limited access to personal data
  • Regular Updates: Security patches and software updates
  • Monitoring: Regular security audits and monitoring

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Correction

  • Request a copy of the information we hold about you
  • Correct inaccurate or incomplete information

7.2 Deletion

  • Request deletion of your personal information
  • Note: We may need to retain some data for legal compliance

7.3 Opt-Out

  • Opt-out of analytics cookies through browser settings
  • Unsubscribe from communications (if applicable)

7.4 Data Portability

  • Request your data in a portable format (if applicable)

To exercise these rights, contact us at: [[email protected]]

8. Children’s Privacy

Trackings.in is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Users

Trackings.in is based in India and primarily serves Indian users. If you access our service from outside India:

  • Your information may be transferred to and processed in India
  • Data protection laws may differ from your country
  • By using our service, you consent to this transfer

10. Third-Party Websites

Trackings.in contains links to courier company websites and other third-party sites. We are NOT responsible for:

  • Privacy practices of external websites
  • Content or accuracy of third-party sites
  • Data collection by courier company websites

Please review the privacy policies of any external websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Material changes will be prominently displayed or notified via email (if applicable).

Continued use of Trackings.in after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data:

Email: [email protected]

Response Time: We aim to respond within 48-72 hours

Cookie Policy (Condensed Version)

What Cookies We Use:

  1. Essential Cookies – Required for website functionality
  2. Analytics Cookies – Google Analytics (anonymized)

How to Control Cookies:

  • Chrome: Settings > Privacy > Cookies
  • Firefox: Options > Privacy > Cookies
  • Safari: Preferences > Privacy > Cookies

Third-Party Cookies:

  • Google Analytics may set cookies for analytics purposes
  • We do not control third-party cookies

By using Trackings.in, you acknowledge that you have read and understood this Privacy Policy.