RedBus Booking Online India Tracking
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RedBus Contact Number
| City | Bengaluru |
| Contact Number | +919945600000 |
| Email Address | [email protected] |
| Head Office | Redbus India Private Limited Indiqube Leela Galleria,5th Floor, #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur Hobli, Ward No: 74, Bengaluru, Karnataka – 560008. |
Main Website Link:https://www.redbus.in/
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RedBus Booking Transport India
India’s largest online bus ticketing platform has revolutionized bus travel in the country by offering unparalleled ease and convenience to millions of travellers. Founded in 2006, it operates under the umbrella of MakeMyTrip Limited, a prominent online travel company listed on NASDAQ as MMYT. The platform is known for providing the widest range of choices, superior customer service, competitive pricing, and exclusive benefits, which have attracted over 18 million customers.
Beyond its extensive operations in India, it has expanded its footprint globally, with services available in Indonesia, Singapore, Malaysia, Colombia, and Peru. Leading it is Prakash Sangam, who has been the Chief Executive Officer since June 2014. Sangam brought with him a wealth of experience from his previous roles, including Executive Vice President at Info Edge India, where he headed Shiksha.com and Jeevansathi.com.
Anoop Menon, the Chief Technology Officer at this company, is instrumental in defining the company’s strategic direction and technological advancements. With over 18 years of experience in developing scalable and high-performance products across telecom, internet, and mobile e-commerce sectors, Menon ensures the seamless delivery of cutting-edge systems to customers, agents, and bus operators.
His engineering background, with a BE in Mechanical Engineering from Madras University, and his passion for technology and commitment to excellence, play a crucial role in its ongoing success. Menon’s leadership and dedication to leveraging the latest technology contribute significantly to the platform’s robust performance and user satisfaction.
Services
Online Bus and Train Ticket Booking
- Provides an easy-to-use platform for booking bus and train tickets online through its website and mobile app.
Wide Selection of Bus Operators
- Offers choices from over 3500 bus operators, catering to a variety of preferences and budgets.
Customer Reach
- Serves over 36 million customers, ensuring extensive user satisfaction and convenience.
Flexible Payment Options
- Accepts multiple payment methods including UPI, debit/credit cards, and net banking for secure transactions.
Safe and Secure Payments
- Guarantees safe and secure payment methods for all transactions.
Bus Booking Voucher
- Issues booking vouchers based on real-time information provided by bus operators.
Train Ticket Booking
- Facilitates train ticket booking through integration with IRCTC, subject to Indian Railways’ terms and conditions.
Insurance Option
- Offers optional travel insurance provided by third-party insurers.
Cancellation Policies
- Enables ticket cancellations with applicable charges as per the policies of bus operators or IRCTC.
User Responsibilities
- Advises users to confirm boarding points and carry valid ID proof for travel.
Miscellaneous Services
- Handles customer grievances and ensures compliance with relevant laws and regulations by bus operators.
Highly-Rated Buses
- Offers top-rated buses with best-in-class service for a superior travel experience.
Safe Travel
- Ensures high safety standards with first-aid kits, fire extinguishers, and safety markers on board.
Punctuality
- Staff are trained to ensure timely arrivals and departures, emphasizing punctuality.
Comfort
- Provides comfortable and well-maintained buses with priority customer service and personalized attention.
Zero Extra Cost
- Delivers enhanced services at no additional charge to the customer.
Hygiene Standards
- Maintains high hygiene standards for a clean and safe travel environment.
Easy Booking Process
- Simple online booking process through this company app or website.
Seat Selection
- Offers the convenience of choosing preferred seats during booking.
Memorable Journeys
- Focuses on creating safe, comfortable, and memorable travel experiences for passengers.