Smartr Logistics Courier Tracking

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SmartR Customer Service

CityMumbai
Contact Number1860-210-1999
Email [email protected]
Head Office605, Atrium-2, Andheri Kurla Rd, Chakala, Andheri East, Mumbai, Maharashtra 400059, India

Main Website Link: https://smartr.in/

Also Check: Rivigo Logistics Courier Tracking

Smartr Courier Transport Tracking

A pioneer in logistics, it provides tailored solutions aligned with the dynamic demands of the 21st century. Committed to exceeding industry standards, the company delivers unparalleled speed, efficiency, and cost-effectiveness. Positioned as a frontrunner, it stands out in the fast-evolving landscape of the logistics industry.

Aerex, the air express arm of it, takes pride in being the fastest delivery service available for time-sensitive shipments. Leveraging cutting-edge technology and a network of reliable partners, Aerex ensures that packages reach their destination with unprecedented speed and precision. 

Wheelex, the ground express division, specializes in safe and cost-effective transportation solutions for cargo, whether it be partial or full truckloads. Offering a comprehensive tracking system, Wheelex ensures transparency and accountability throughout the shipping process. This commitment to safety and efficiency makes Wheelex a trusted partner for businesses seeking reliable ground logistics services.

Priding itself on more than delivery, the company ensures a seamless operation with real-time tracking. Offering 24×7 customer support underscores its commitment to satisfaction and package supervision. The company’s approach prioritizes customer awareness, providing status updates and location details for every package.

Vision And Mission

Pioneer in 21st-century logistics 

  • It aims to be a trailblazer in the logistics industry by embracing innovation and technology to set new standards for efficiency and service.

Seamless global connectivity 

  • The company envisions a world where its logistics solutions seamlessly connect individuals and businesses globally, fostering smooth and reliable transportation networks.

Customer-centric excellence 

  • It strives to be the epitome of customer-centricity, ensuring that its services exceed customer expectations in terms of speed, reliability, and cost-effectiveness.

Provide Tailor-Made Solutions 

  • Committed to delivering customized logistics solutions, it caters to the unique needs and speed requirements of its diverse clientele.

Enhance Cost-Effectiveness 

  • The company’s mission is to continuously find innovative ways to enhance cost-effectiveness in its logistics services, passing on the benefits to customers without compromising quality.

Ensure 24×7 Customer Support 

  • It pledges to offer round-the-clock customer support, ensuring that clients always have assistance available and their packages are constantly supervised.

Smartr Logistics Services

Comprehensive Logistics Solutions

  • The company offers a diverse range of logistics services that cater to various needs, ensuring a one-stop solution for clients.

Asset-Light Logistics Model

  • Embracing an asset-light model indicates a focus on efficiency and flexibility in logistics operations, possibly involving partnerships and advanced technologies.

Technology-Driven Solutions

  • The use of state-of-the-art technology is a key aspect, suggesting that the company employs cutting-edge tools and systems for tracking, management, and optimization of logistics processes.

Motivated Professional Team

  • Being driven by highly motivated professionals implies a focus on maintaining a skilled and dedicated workforce contributing to superior service quality.

Value Creation

  • The mission emphasizes the commitment to building a high-quality business with the sole purpose of creating value for customers and stakeholders. This may involve value-added services, efficiency gains, and cost-effective solutions.

FAQs of SmartR Logistics

How can I track my shipment?

It provides real-time tracking facilities. You can use the tracking number provided to monitor the progress of your shipment on their website or through their mobile app.

What services does it offer?

They offer Air Express (Aerex) for fast air transportation, Ground Express (Wheelex) for safe ground logistics, and Intracity (Lokex) for specialized local deliveries.

Is there customer support available 24×7?

Yes, it is committed to providing round-the-clock customer support. Feel free to reach out to their dedicated support team at any time for assistance.

How do I choose the speed and urgency of my delivery?

When placing an order, you can select the speed and urgency of your delivery based on your preferences and requirements. Their services are tailored to offer flexibility to their customers.

What measures are in place to ensure the safety and security of my package?

It values safety and security. Their Ground Express and Air Express services include tracking features, and all packages are handled with the utmost care to ensure they reach their destination securely.