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Virgin Courier Customer Service

CityNew Delhi
Contact Number+91 11 47630900
Email[email protected]
Head OfficeImport 3 Building, International Cargo Terminal , I.G.I.Airport, New Delhi – 110037

Main Website Link: https://www.virginatlanticcargo.com/gb/en.html

Also Check: Grand Speed Network Tracking

Virgin Atlantic Cargo India

In 1984, Richard Branson sent off Virgin Atlantic promising something else and better for clients, and this approach is reflected inside the freight group, endeavouring to offer extraordinary client experience at each phase of their communication with them. 

From their most memorable flight interfacing London and New York to now, they can now give their clients fast and simple admittance to around a fourth of all overseas freight limits and that is not all. They offer day to day administrations to India, Pakistan, Africa and the Caribbean, in addition to a universe of interline associations. In this way, if you need to fly your freight with them, they’ll constantly track down a way.

They’re more than happy to report the send off of their Sustainable Aviation Fuel Certificate (SAFc) programme, intended to assist their clients with dealing with their fossil fuel byproducts while exhibiting a joint obligation to scaling the SAF business. Their most memorable client to partake in the plan is DB Schenker who has bought a few thousand tons of Extension 3 outflow decreases. Together they’re venturing more like a more supportable future.

Vision And Mission

  • To be a leading global airline, known for innovation, sustainability, and customer satisfaction.
  • To create memorable travel experiences while connecting people and cultures across the world.
  • To continuously evolve and adapt to changing industry dynamics, embracing technology and digitalization.
  • To uphold a commitment to environmental responsibility, reducing carbon emissions and promoting sustainability in air travel.
  • To foster partnerships and collaborations that enhance service offerings and benefit customers and communities worldwide.
  • To provide exceptional air travel services, focusing on safety, reliability, and comfort.
  • To innovate and invest in technology to enhance the customer experience and streamline operations.
  • To support global humanitarian efforts through partnerships and initiatives aimed at addressing crises and providing assistance to communities in need.
  • To prioritize sustainability and environmental stewardship in all aspects of operations, striving to minimize the ecological footprint of air travel.
  • To maintain strong partnerships with stakeholders, including cargo operators, ground handling services, and other airlines, to ensure seamless logistics and efficient service delivery.
  • To contribute positively to the economies and societies in the regions served, promoting tourism, trade, and cultural exchange.
  • To cultivate a diverse and inclusive workplace culture that values employees’ contributions and fosters professional growth and development.

Virgin Cargo Services 

General Cargo Solution

It provides a reliable and competitive solution for basic cargo needs, including machinery parts, personal effects, dangerous goods, and consolidations. Their General product offers great value, high reliability, and worldwide availability. It caters to a wide range of dry goods that do not require special handling, such as household goods, spares, and other dry commodities.

Wide Network Coverage

With connections to hundreds of destinations across their route network and beyond, it ensures seamless transportation of cargo. They collaborate with trucking and airline partners to extend their reach, offering flexibility and convenience for customers.

Product Features

Their General product emphasizes reliability, affordability, and global accessibility. Customers can expect consistent service quality and efficient handling of their shipments. It offers both loose and shipper-built unit options to accommodate diverse cargo requirements.

Service Levels

Customers can choose from different service levels based on their priorities and budget constraints:

Classic: Provides reliable and cost-effective shipping solutions.

Priority: Ensures guaranteed on-time delivery for critical shipments.

Express: Offers expedited delivery for time-sensitive cargo, prioritizing speed and efficiency.

Expert Customer Support

Its dedicated customer service and sales teams are available to assist with quotes, bookings, and inquiries via email or phone. Customers can rely on their expertise to navigate through the shipping process and secure space for their cargo.

Station Information

Customers can access up-to-date information about each station, including location details, contact information, and capabilities, facilitating smooth coordination and communication throughout the shipping process.