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Mirakle Courier Customer Service

CityMUMBAI
Contact Number+91 99200 79384
Email Address[email protected]@miraklecouriers.com
Head Office101B, PRIME AVENUE, S. V. ROAD, VILE PARLE(WEST) MUMBAI MH 400056 IN

Main Website Link:https://www.miraklecouriers.com/

Also Check: Suntika Courier Logistics Tracking

Mirakle Couriers Transport India

It is an interesting and socially effective messenger administration that utilizes a labour force involved in transcendently of hard of hearing people. The organization at present works with a devoted group of 4 administration staff and 64 hard of hearing representatives. The administrative centre is proficiently overseen by 20 hard of hearing ladies who handle information passage, following, checking, and other fundamental branch activities. On the field, 44 male deaf couriers skillfully use public transportation to navigate Mumbai’s bustling streets and avoid traffic congestion, thereby contributing to environmental sustainability.

His administration joined with the functional skill of Nimesh Pawar and Sameer Bhosale, and the HR keenness of Vidya Iyer, has situated Mirakle Dispatches as a spearheading endeavour in comprehensive business. It tends to the fundamental difficulties faced by the hard of hearing local area in India, where just 67% of hard of hearing grown-ups track down work, frequently in inadequately paid and unsteady casual areas. 

Offering them significant work potential opens doors, It assists its representatives with building certainty and accomplishing monetary autonomy. In addition to transforming the lives of deaf employees, this initiative establishes a model for inclusive business practices.

Mirakle Services

Daily Pickups

  • Pickups occur between 5:30 – 6 pm daily.

Delivery Timeframes

  • Next day delivery within Mumbai.
  • Domestic delivery within 1 – 2 days.
  • International delivery within 2 – 4 days.

Proof of Delivery (POD)

  • PODs are returned to the client the day after delivery.

Bulk Orders

  • Customized logistics solutions based on client needs for bulk orders.

Empowerment through Employment

  • It empowers deaf individuals by providing employment opportunities that help them gain confidence and financial independence.
  • Employees overcome societal limitations and support their families.

Service Excellence

  • Combines professional excellence with social impact.
  • Currently operational in Mumbai, with plans for expansion to other cities.

Planning and Coordination

  • All tasks from pick-up to delivery are planned using sign language at the branches.

Field Agent Instructions

  • Agents receive pick-up details via SMS, including the client’s address and pick-up times.

Count Confirmation

  • Upon pick-up, shipment counts are confirmed via SMS to the branch supervisor.

Proof of Delivery (POD)

  • POD or digital delivery status is returned to clients the day after delivery.

Address Corrections

  • A phone operator contacts clients for address corrections as needed.

Customization

  • Clients can customize any part of the delivery process to meet special requirements.

Public Transport Use

  • Field agents use public transport due to the aural nature of Indian traffic.

Efficiency and Environmental Benefit

  • Public transportation in Mumbai is more reliable and eco-friendly, contributing to a low carbon footprint.

Driving Restrictions

  • Due to cultural habits like honking, deaf individuals face driving restrictions in India, unlike in many other countries.