DPD International Courier Tracking

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DPD Customer Service

CityVilnius
Contact Number+370 521 06 777
Email Address[email protected]
Head OfficeLiepkalnio g. 180, Vilnius, Lietuva, LT-02121

Main Website link:https://www.dpd.com/

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DPD International Logistics Service

It is a noticeable supplier of transportation administrations, committed to serving a large number of fulfilled clients day to day. As a component of the worldwide Geopost organization, which is the second-biggest administrator in Europe’s messenger, express, and package (CEP) market, it uses its mastery to lead in the homegrown market. The business takes great pride in being a pioneer in the field of parcel delivery for both private individuals and businesses. 

It continually strives to become the preferred delivery partner by enhancing the customer experience by providing simple, adaptable solutions for sending and receiving packages. One of its champion contributions is its Anticipate administration, which incorporates choices for live following and adaptable redirection. By keeping customers well-informed about their deliveries, this service sets a new standard for convenience and enhances the customer experience as a whole. 

It strives to make the parcel delivery process more user-friendly and adaptable to its customers’ requirements through constant innovation. Notwithstanding its administration in bundle conveyance, it is focused on corporate social obligation and manageability. The organization seriously treats its natural commitments and participates in different drives to help its workers and society. It demonstrates its commitment to improving the environment and the communities it serves by focusing on ethical practices.

Services

Parcel Delivery

  • Leader in parcel delivery for businesses and private consignees in Lithuania.

Predict Service

  • Industry-leading service offering live tracking and flexible redirection options.
  • Enhances customer convenience by keeping them informed about their deliveries.

Sustainability Strategy

  • Focused efforts towards environmental protection, social responsibility, and governance.
  • Includes a comprehensive evaluation of stakeholders, dual materiality assessment, and analysis of financial sustainability risks and opportunities.

Employee Welfare

  • Provides a safe and ethical work environment that fosters personal and professional growth.

Community Support

  • Utilizes delivery network and resources to improve the lives of those in need.

Environmental Initiatives

  • Pioneers in carbon dioxide reduction and strive to make cities more sustainable.
  • Implements renewable energy in buildings and uses recyclable packaging materials.

Governance

  • Uses integrated management systems and internal documents to optimize operations.

Recognitions

  • Awarded the most sustainable company in the parcel delivery sector in 2023 and 2024.

Geopost’s Sustainability Report

  • Detailed insights into environmentally conscious initiatives can be found in their 2023 sustainability report.

Temperature-Controlled Shipping

  • Shipping and storage at 0… +4 °C with temperature monitoring during the parcel’s full journey.
  • Next-day delivery and collection 5 days a week.

Priority Customer Service

  • A dedicated hotline for priority customer service is available throughout Lithuania.

Real-Time Parcel Tracking

  • Provides real-time tracking, delivery confirmation (POD), and delivery statistics through myDPD for business.

Two Delivery Attempts

  • Ensures parcels are delivered with up to two delivery attempts for convenience.

Partner Services

  • Offers smooth logistics, proper packaging services, logo design, marketing, and e-commerce support.
  • Collaborates with communication partners and packaging producers to enhance business operations.